Stay Safe and Well

tkpk Responsible Gaming

tkpk believes gambling is enjoyable only when it is controlled and planned. We want every member to play safely, stay within their limits, and seek help when needed.

For adults aged 21+ only — account creation or play by minors is strictly prohibited
Your protection is our responsibility
Set limits, take breaks, and get help at any time
Our Position

Gambling is for entertainment — not a source of income

Betting or playing casino games online is a normal hobby when treated as entertainment. But when it turns into a habit or addiction, it can cause serious problems in your personal, financial, and family life. tkpk's goal is to provide entertainment to every member in a safe and controlled environment.

We want you to set a budget before you play, stay within that budget, and never chase losses by placing repeated bets in hope of recovering money. Reading our Terms and Conditions will show you how we protect every member's interests. Using the tkpk platform means you accept these principles.

Keep in mind while playing — the outcome of every game is completely random. No strategy or method guarantees a win. Hoping to win is natural, but the possibility of losing is equally real.

Your Tools

Features for Setting Your Own Limits

tkpk has several tools that help you stay in control of your gambling. Using them is your right, and we always encourage it.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, this limit takes effect immediately.

Session Time Limit

Set a duration for continuous play. Once the specified time is up, the system will automatically alert you.

Self-Exclusion

Close your account for a set period or permanently. This request can be made via 24/7 live chat.

Loss Limit

Once your losses reach a set amount, betting for that day will stop automatically — this feature protects your finances.

Cooling-Off Break

If you feel you need a break for a few days, set a cooling-off period ranging from 24 hours to 6 weeks.

Betting History Review

View your betting history and deposit and withdrawal records at any time and analyse them yourself.

To use these tools or activate self-exclusion, contact tkpk's 24/7 live chat support. Our support team is ready to help in both Bengali and English. Visit our FAQ section for answers to common questions.

Warning Signs

Do Not Ignore These Signs

If any one or more of the following apply to you, it is time to seek help.

  • You are using money set aside for essential expenses (rent, food, medical) to place bets
  • You keep placing larger bets to try to recover money you have lost
  • You are hiding your gambling from family or friends, or lying about it
  • You have tried to take a break from gambling but were unable to
  • Your attention is drifting away from work, studies, or family responsibilities
  • You feel restless, irritated, or angry when you cannot gamble
  • You are taking on debt or selling assets to fund your gambling
Check Yourself

Do an Honest Self-Assessment

Think through the questions below. If most of your answers are "yes", you should seek professional help.

Did you spend more than your budget last month?
Is thinking about gambling keeping you from sleeping at night?
Has anyone in your family expressed concern about your gambling?
Do you feel uncomfortable when gambling is not on your mind?
Do you think, "Just a little more and I'll win it back"?
After losing a bet, do you place an even bigger bet?

These questions are for you alone — tkpk does not see your answers. Answering honestly is the first step.

Get Help

Asking for Help Takes Courage

If you are struggling, you do not have to face it alone. tkpk and the people close to you can help.

tkpk Live Chat Support

Contact us in Bengali via 24/7 live chat. Requests for self-exclusion, limit setting, or account closure will be processed immediately.

Email Support

If you prefer to share details in writing or value privacy, send us an email. Our support team responds in both Bengali and English.

Family and Friends

Talk to someone you trust. Support from family is often just as effective as professional help.

Professional Counselling

Mental health professionals and counsellors who work with addiction are available in Bangladesh. Speaking with a trained counsellor is a practical solution.

Community Support Groups

Talk to others who are facing the same issue. Joining a support group or community reduces isolation and makes recovery easier.

Protecting Minors

The 21+ Age Limit Is Strictly Enforced

Only individuals aged 21 or above may create an account and play at tkpk. Age is verified at registration, and identity documents may be requested at any time.

If you are a parent or guardian and have minors at home, use parental controls on your devices. Never share your password or login details with anyone. Our Privacy Policy explains how we keep members' information secure.

If you suspect a minor is using an account, contact our live chat immediately. We will act promptly.

Prohibited for Minors

  • Creating an account under age 21 is prohibited
  • Registering with a false age is an offence that can result in account closure
  • Using another person's account is prohibited
  • Sharing login details is grounds for account closure
Our Commitment

tkpk's Responsible Gambling Policy

What We Do

tkpk monitors the gambling behaviour of every member. If we see unusual activity or signs of high risk, we reach out directly and recommend setting limits. Our team includes trained members who provide support on responsible gambling.

What You Can Do

Set a monthly budget for yourself and commit to not exceeding it. Keep a clear head before you play — gambling under stress weakens decision-making. Reading About Us will show you how strongly we believe in our members' wellbeing.

Self-Exclusion Process

If you feel you need a break for a set period, submit a request via live chat or email. Once self-exclusion is active, your account will be completely inactive until the period ends and no promotional messages will be sent to you.

Realistic Expectations

Casino games or sports betting are not a long-term source of income. Every game or bet is an independent event — previous results have no effect on the next one. Accepting this fact is the first condition of responsible gambling.

FAQ

Questions and Answers About Responsible Gambling

Permanent self-exclusion cannot be reversed once activated. However, if you set it for a specific period (such as 30 days, 90 days), you can request to reactivate your account after that period ends. We always recommend taking a few more days of break even after the period is fully over.

Lowering a deposit limit takes effect immediately. To increase a limit, you must wait through a set cooling period — this is intentional, to prevent limits from being raised on impulse. This policy is in place for your protection.

No, a self-exclusion request can only be made by the account holder themselves — using the account's verified details. However, if a family member wishes to raise a concern, our support team can review the situation and take appropriate action.

Gambling disorder is a recognised mental health condition — it is not a weakness of willpower. It affects the brain's reward system in the same way other addictions do. With professional counselling and the right support, recovery is entirely possible.

Yes, any withdrawable balance in your account during self-exclusion can be withdrawn. The support team will assist you with this process. Withdrawals are typically completed within 5–30 minutes.

Members of tkpk's support team are specially trained on responsible gambling. They approach situations with sensitivity and help without judgement. Contact us via 24/7 live chat or email for proper guidance.